01 · Who we are
Crydent Ltd
Crydent Ltd is a technical consultancy registered in England and Wales, company number 11887693. Our registered office is 5 Canon Court, Institute Street, Bolton, England, BL1 1PZ. For the purposes of UK data protection law, Crydent Ltd is the data controller for personal data collected through this website.
02 · Data we collect
What you give us, and what the form itself does
If you submit our contact form, we collect the details you give us: your name, your company, your email address, and the message you send. We use these details solely to respond to your enquiry.
The contact form is protected by Google reCAPTCHA, which processes information about how you interact with the form to distinguish people from automated submissions. Google's handling of that information is described in the Google Privacy Policy.
This website does not run advertising or analytics, and it does not set its own cookies.
03 · How we use your data
Answering your enquiry, nothing else
We use your details to read and respond to your enquiry. Our basis for this is legitimate interests, taking the steps needed to answer a business enquiry you chose to send us, and, where an enquiry leads to an engagement, taking steps preparatory to a contract.
When you submit the form we send an automated confirmation to the email address you gave us, from a mailbox that cannot receive replies. A consultant then follows up with you directly. We do not add enquiry details to marketing lists.
04 · Who your data is shared with
The providers behind the service
We do not sell personal data, and we do not share it with advertisers. We use a small number of established service providers to operate this website and our email:
- Microsoft, which hosts this website on Microsoft Azure and carries our email through Microsoft 365.
- Google, which provides the reCAPTCHA protection on the contact form.
We share enquiry details with these providers only to the extent needed to deliver the service each one provides.
05 · How long we keep it
Only as long as it is needed
We keep enquiry details for as long as needed to handle your enquiry, and for a reasonable period afterwards in case follow-up is needed. If you ask us to delete your details, we will do so where we are not otherwise required to keep them.
06 · Your rights
What you can ask us to do
Under UK data protection law you have the right to ask us for a copy of the personal data we hold about you, to ask us to correct or delete it, to restrict or object to how we use it, and to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled it.
To exercise any of these rights, email info@crydent.com and we will respond.
07 · Changes to this policy
Reviewed annually, published here
This policy takes effect from 1 January 2026 and is reviewed at least annually. If we revise it, the updated version is published here and takes effect on publication.
08 · Contacting us
Where to reach us
Questions about this policy or about your data can go to info@crydent.com or by post to Crydent Ltd, 5 Canon Court, Institute Street, Bolton, England, BL1 1PZ.